Showing posts with label relay. Show all posts
Showing posts with label relay. Show all posts

Monday, March 8, 2010

Using VideoPhones: On-Line School Programs and Audio Conferences



Overview

You may have read or heard success stories using videophones to connect to family, friends, co-workers and make relay calls. Did you also know videophones are also useful for participating in audio conference presentations / calls if you are enrolled in an online course/degree program?


I'm currently enrolled as an on-line MBA student with the University of Maryland University College. This term has weekly presentations, demos and discussions with the professor and/or guest speakers. The length of the online sessions have ranged from anywhere from 30 minutes to 2 hours.

How it Works
I use my Z-340 to connect to the audio portion of on-line conference, which is hosted by the professor using a web-based conferencing software (Wimba). A laptop is used to connect to the web-based conference to view a PowerPoint presentation and/or web pages. Both a laptop and Z-340 are set beside each other at location that has a good Wi-Fi or LAN Internet connection.


In order to be able to call into a conference session that has audio, the speaker has to enable call-ins with a phone number and pin (depends on the web-conference software capabilities and options). When you call a ZVRS (or any other vrs) interpreter, tell them you are joining a conference call, when prompted, you can either enter the conference code/pin using your Z-340 keypad, or have the interpreter enter it for you.


Tip: Once in the call, have the interpreter and your laptop muted to prevent audio feedback. The interpreter can turn on his/her mike when you want to speak, or your microphone if you want to use voice carry over (vco) where you can speak for yourself.


If your professor plans to use / uses a web-based on-line presentation tool, I suggest conducting a trial call-in session beforehand so you both will know how it works before the actual scheduled meeting to ensure a trouble free conference.


At the beginning of the term, we had to consult with the software manual and vendor to figure out how to call into the conference since nearly everyone was initially relying on audio output from their computer speakers - which does not work for relay calls. After some research, it was found that Wimba’s capabilities does allow for audio call-ins with a phone number and pin - which was exactly what was needed to make this work for the weekly sessions.


Ironically, Wimba’s (and possibly other providers) documentation still references the use of a phone relay (TTY) service - which is obvious that the documentation is outdated but still relevant. You can use your preferred method of relay service to participate in on-line class audio sessions by videophone, TTY, or Internet/chat relay. However, the use of video relay services for audio conferences is said to be more efficient and quicker than by Internet/chat text or TTY relay.


Other Features

Some on-line web-conferencing tools may also have a small window feature for short chats - this allows meeting participants to ask questions and be responded to (if monitored and used by meeting moderator).


Photo: Z-340 and Mac on a call (screens simulated for confidentiality purposes), gives you the idea of participating in an on-line conference and use of a audio line.



Lastly, you are not limited to the laptop / Z-340 / ZVRS set up. If you have a wide-screen monitor you can have both the presentation and Z-4 (or other soft video phones) side by side on the screen. You can also use other vp devices or a preferred vrs provider, you can do pretty much the same thing, using your preferred tools. You will have to experiment and find what solution works best for you.


Donald Moore is a Freelance writer and blogger at http://Prosumertech.blogspot.com

He may be contacted by email at: mooredlm@gmail.com

Monday, September 28, 2009

Tenacity and Snap!VRS Announce Exclusive Partnership to Help Organizations Better Serve Deaf and Hard of Hearing Employees

Snap!VRS announced a partnership with Tenacity Operating, LLC, ("Tenacity"), a leader in the field of accessible telephony, that will help companies and organizations offer visual communication and relay services with the only comprehensive and accessible video technology of its kind.

Tenacity's accessaphone(tm) Total Conversation (aTC(tm)), a video softphone, extends telephony by including real-time text, video, and voice with the same endpoint compatible with the business' current infrastructure. This easy to use video softphone is now further enhanced as a VRS-ready solution through the Snap!VRS partnership, making it easy for enterprises to find a one-stop solution for Section 508 compliance. Section 508 is the important part of the American Disabilities Act that works to eliminate barriers in information technology.

"This partnership will enable large enterprises - government agencies, corporations, and educational institutions - to better meet the needs of existing and prospective employees who are deaf and hard of hearing," said Snap!VRS Executive Chairman, Richard Schatzberg. "With Tenacity's excellent and well-earned reputation in communication infrastructure and Snap!VRS'strong service, the match will provide a single solution for Section 508 compliance and benefit those looking to give all of their employees the best communications solutions they can."

For the complete press release on this news, visit www.snapvrs.com

Sunday, June 7, 2009

Leader in Deaf Community to Head Outreach Efforts for Snap!VRS

Snap!VRS announces the recent hire of Sean Gerlis, the President of the New Jersey Association of the Deaf.
http://www.snapvrs.com/about_us/press/article/?id=24

Purple Announces Community Campaign: Dream Bigger

Purple announced a new community campaign called Dream Bigger (http://www.purple.us/dreambigger). The campaign honors 10 Trailblazers in the Deaf Community from across the country that have had tremendous impact in the areas of sports, civil rights, politics, business, language, community, medicine, art, and education.

Over the next three months, there will be local events (across the US) in the communities of the Trailblazers honoring their commitment to the Deaf Community. In addition to honoring the Trailblazer, Purple will have their new P3 netbooks on site to show attendees their latest products, specifically designed for the deaf and hard-of-hearing market.

In October, all the Trailblazers will convene in Washington D.C. for the 'Trailblazers of the Year' Gala dinner where one of the ten Trailblazers will be awarded $10,000 in their name given to the deaf charity of their choice.

By visiting the Dream Bigger website, visitors can view videos from all the Trailblazers, find information on the local events and vote for who they think the Trailblazer of the Year should be.